Got questions? We have answers.

We answered to the common questions asked about our services.

  • DOMAIN FAQ
  • HOSTING FAQ
  • WEB DESIGN FAQ

What is a domain name?

A domain name, a series of textual characters that identifies a specific IP address, uniquely identifies a website on the Internet. Domain names locate businesses, organizations, or other entities on the Internet. Domain names are easy to remember, easy to type alternatives to obscure URL’s that you receive with free website hosting services. Using a domain name allows you to receive more visitors, less bounced emails, and the chance to make a lasting impression on the Web.

A great benefit of using your domain name is that regardless of how many times you change your access provider, your Email and website address will always remain the same.

How much does it cost to register a domain name?

Each domain name is also subject to an annual maintenance fee which varies depending on the domain/registry (see the registration form for full info). You can use our currency converter to calculate the cost in your home country.

How long will it take to register my domain name?

Your domain name is registered in a matter of minutes, provided the registration form is filled out correctly. 🙂

How can I make sure my registration information is secure?

Your registration is submitted via our secure form. This form encrypts all of your registration information, ensuring the security of your transaction.

What if I misspelled my domain name?

Be VERY careful when registering your domain name. Once you purchase your domain, the order is non-refundable.

How can I be sure the domain name I requested has been registered to me?

You will receive an email confirmation of your domain name registration once it is complete. You can also login into your account and see that your name has been added to your account management area.

How long is my domain name valid?

You have the option of registering your domain name for 1-10 years. If you select 1 year, your name will be need to be renewed annually in order to remain valid. If you select multiple years, your name will remain valid until that period is up.

How do I transfer a domain name?

It’s easy to transfer your domain name to DomainIt. Simply go to our transfer page and enter the domain names that you wish to transfer.

What is website hosting?

Website hosting is a service that allows you to upload and store your site’s HTML documents and related files on our web server. Our server then makes the files available on the Internet for viewing by the public.

How do I pick a hosting plan?

When picking a website hosting plan, you need to have an idea of what you want to do with your website, plus factor in a bit of room for growth. Is your website large or are you hosting a large number of images and/or videos? If so, you need a package with a larger disk space allocation. Do you expect to receive high volumes of traffic to your website? If so, you need a package that gives you more bandwidth. Do you need CGI, PHP, and MYSQL functionalities? If so, select the plan that includes these features.

How long does it take for my hosting account to be setup?

Your website hosting account will be setup immediately. You will receive an email confirmation with your login and FTP information after your account is setup. You may not be able to upload files to your account for up to 24 hours due to propagation of your domain.

How do I renew my account?

You can log in to your Account area to submit a renewal. For all accounts will be sent reminder emails. If you have any questions about your renewal, please contact us.

Do you allow adult websites?

Uhm… No.

How do I get additional support?

You can contact us by visiting our contact page.

Or you can reach our support staff via telephone:
Phone – (880) 1710044879
Email – support@websolutionsshop.com

I’m not sure if anyone can build the quality of website I need. How do I know if you’re a fit?

We have a specific design style, so you need to make sure what we consider to be beautiful fits within your thinking as well. If it doesn’t, do consider us for your project. There are oodles and oodles of WordPress consultants and designers available and you will find one who is a fit if you look.

How is the cost of a new website determined?

Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, copywriting, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.

Do you offer customizations to existing themes?

Of course! We have WordPress coders who are experts at the Genesis Framework from StudioPress and we love helping people with WordPress installation, theme configurations, customizations, and plugin support. Whether you bought one of our premium WordPress themes or a StudioPress theme, we can help.

What payment options do you offer?

Paypal, Payza and/or credit cards are accepted. All projects require a down payment of 50% to start.

How long will it take to design and build my new website?

This is hard to say, as it varies greatly by client. A custom microsite can take as little as four weeks and a large, complex B2B website can take three months. Similar to costing, the timeframe for implementation varies on complexity and the number of web pages and blog posts. In most cases, we are waiting on the client and the client is not waiting on us.

Do you accept every client?

Absolutely not. If the client is not a good fit, the opportunity is not quoted. Creating a new website is a big endeavor, so the website designer and their client need to have synergies for the project to launch successfully. The same is true for customizations of existing themes. If we don’t feel that we’re a good fit or that WordPress isn’t a good fit, we’ll quickly tell you so.

Isn’t WordPress just for blogging?

Absolutely not! WordPress started as a blogging package, but it is now a full CMS that is used around the world for creating both blogs and corporate websites. Over 25 million people have chosen WordPress to power their website or blog. Most notable users of WordPress include the likes of CNN, The New York Times, Katy Perry, The Ford Story, Michigan State University (we built one for MSU and we’re rather proud of it), MTV Newsroom, Mashable, and WSJ Magazine. You can learn more about WordPress at www.wordpress.org.

Can I update my website after launch?

The beauty of WordPress is the ease of use it provides. Each all inclusive website design project will sent you training Document, so most clients are more than capable of updating and adding website pages as needed. Since some clients do not want to maintain their own websites, We offers ongoing maintenance.

Are your websites search engine friendly?

All of our websites are designed around Google’s guidelines for organic SEO. In addition to having a search engine friendly website, we will create a sitemap.xml file and submit it to Google and Bing upon launch if you’ve purchased an all inclusive package.

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